Support

Need help immediately? Click here to go to our online support system, fill out a ticket, and one of our engineers will be on the case right away.

We're Here to Help!

Everyone on our team loves technology and enjoys helping others with their technology. Let the AIS Solutions Group be your computer support team. If you already have an in-house computer team, we can help by providing specialized knowledge. When you need fast, cost-effective, accurate answers to problems, we're standing ready to help you with Fast, Friendly Technology.

Selected Service Offerings

* Remote support via phone, text message, chat, e-mail, and IM
* On-site support (planned and unplanned service calls)
* Off-site management and monitoring of networks and desktops
* Hourly "as needed" support, including emergency service
* Service support contracts

Expertise

* Mac, Windows, and Linux operating systems
* Experience with small and large networks, including integration
* Desktop and portable computer systems
* Network devices such as routers, firewalls, and gateways
* Hardware, software, and common applications
* Web hosting and development

AIS Advantages

* Complete Mac, Windows, and Linux experience
* On-site and remote support capabilities
* Online support request and tracking system
* Electronic bill presentment and payment for your convenience
* Complete coverage of the South Metro Atlanta area
* Over 20 years of experience in the business